You enjoy Zero transaction charge when using any of our electronic channels. Zero charge means we do not deduct extra charges for funds transfer, bill payments or SMS alerts.

Page cards can only be used within Nigeria. However you can start and complete your transaction using the app or internet banking from anywhere in the world.

Our card is accepted on any ATM machine nationwide.

Yes, your application is subject to a credit check before final approval and funds disbursement.

You will need your employment or offer letter, evidence of your six months’ salary and a valid means of identification

Loan processing takes less than three hours. Once your application has been approved, the loan will be disbursed into your Page account in less than three hours.

Yes, you have to be a salary earner to access our different loan packages.

You will receive a confirmatory text telling you the status of your loan same day.

Page loans are currently available to only salary earners living in either Lagos or Ibadan.

We need your BVN to make a verification check on you and to access your credit worthiness. It is also a standard CBN process for KYC. Your details are very safe with us.

Yes it can. Your application goes through an approval process and if it does not meet the set criteria, the loan request is rejected.

There is no fixed interest rate on a loan. The interest rate is dependent on different factors such as the loan amount, tenor, current salary etc.

Our primary repayment channel is via REMITA for ease of repayment and reconciliation. However, we have secondary repayment channels like Direct Debit Mandate (DDM), online repayments and cheques.

On your salary pay day.

Yes, you can pay down/liquidate your existing facility at any time.

There are no hidden charges

A top up is an instant request to increase the balance on an existing loan facility. To finalize this, the existing loan is liquidated as a customer cannot have two loans running simultaneously while the top up request is merged with the balance from the existing loan. The total disbursable amount will be communicated and disbursed into your Page account.

You cannot have more than one loan at a time, but you can apply for a top up loan after three repayments on your existing loan.

No, your application can be made online via our website or mobile app.

Yes, your repayment date can be changed. To facilitate this change, please send this request via mail to customer@pagefinancials.com with evidence of the change of employment.

Please send us an email at customer@pagefinancials.com or call our Contact Centre on 016317243 and we will refund the second debit after due confirmation.

Yes you can. However ensure to notify us of this by sending a mail to customer@pagefinancials.com

We apologise for the double debit. It must be a system error. Kindly send a mail to customer@pagefinancials.com explaining your situation. We will rectify this once it has been confirmed.

Simply click on the links to download from either the Apple store or Google Play store.

Click on the create account, input your BVN and wait for a confirmation OTP text from us. Then input your email address to set up your password. After this you will get a text containing your login ID and password. Use this to log-in and finally set up your security questions to begin using the app.

You can access your Page account on the go, do transfers, pay bills, purchase airtime and credit your account. All transactions on the app are at Zero Transaction charge meaning you pay no extra charges for using it.

Send an email to customer@pagefinancials.com as soon as possible, or call us on 017007243 to safeguard your account and prevent loss of funds.

You can use the in-app chat feature on the app to chat directly with our customer care representative to assist you.

Page account holders can access our Online-banking platform. Your Page All-In-One account gives you access to transact and access information on our Online Banking Platform.

All customers can check account balances, view account statements, view transaction history for various accounts. In addition, account holders may transfer funds, pay bills and buy airtime.

All you need is an internet enabled device and browsing data.

Please visit our secured website at https://ibank.pagefinancials.com/ to login

If you are seeing the transaction limit message anytime you are trying to make a transaction, this could be due to restrictions because of incomplete documentation. Kindly send an email to customer@pagefinancials.com with your account details and you will be guided on how to lift the limit as soon as possible.

Our Online Banking is secured by the most up to date version of our security certificate that guarantees the top-notch security of data exchanged over our platform

Page card is a debit card issued by Page Financials to its customers for making different

• Allows you to make withdrawals and purchases on any ATM, POS and Online Retail websites in Nigeria.
• You get 24/7 direct access to your personal funds allowing you pay for goods and services anytime.
• Your card remains valid for three years.

To get a Page card, kindly send a mail to customer@pagefinancials.com. We will call to know your delivery address and send the card to you. Upon receiving your card, ensure to activate it by signing into the app to get a default PIN under the ‘card’ function. Then visit any ATM point to change the default pin to your desired pin and you are good to go.

• Allows you to make withdrawals and purchases on any ATM, POS and Online Retail websites in Nigeria.
• You get 24/7 direct access to your personal funds allowing you pay for goods and services anytime.
• Your card remains valid for three years.

The following daily transaction limits apply to all Page Card Transaction:

• Cash Withdrawal of a Maximum of N160, 000.00 from all ATMs
• Point of Sale (POS) to a maximum of N1, 000, 000.00 Daily
• Online Transactions to a maximum of N500, 000.00

Login to your mobile app, or click on cards, tap on the card that was lost or stolen, click on “block card”. You can also send an email to customer@pagefinancials.com or call 017007243 to block and safeguard your funds.

Any Page account holder with any mobile phone can use *258*3# USSD Banking

No, this service is only available to Page account holders only.

With *258*3# you can: - Buy Airtime for Self - Buy Airtime for Others - Make Transfers to Page Account - Make Transfers To Other Banks - Check Your Account Balance - Check your loan balance - Get OTP Code - Get Your Debit Card PIN

Neither data nor internet is required to use this service.

Simply dial *258*3# and follow the prompt to create a secure 4-digit PIN, once the creation is successful, you are ready to begin using the USSD Service immediately.

To reseat your USSD PIN now, simply send an email to ithelpdesk@pagefinancials.com

We currently do not offer loans outside these places because of operational logistics. We are avidly expanding so be on the lookout.

Please bear with us, our system and approval process receives a lot of request. We will get to your turn and get in touch with you. Always ensure you complete the application process as we will only work with details we actually receive.

At the moment, we do not. However, there is work-in-progress for a specialized product for this class of customers and we will communicate in due course.

Please send us an email at customer@pagefinancials.com or call us on 016317243 and we can work together to include your employer on our pre-approved list

Kindly confirm that you registered with the phone number associated with your BVN. If it is not, kindly get to your banker and have it rectified.

We are duly registered with relevant regulators and stakeholders including the Central Bank of Nigeria and have processed loans to over 150,000 Nigerians so rest assured that our offers and products are genuine.