Important Update – SMS Alert Charges Effective March 1
posted on Feb 27, 2025
Stay Informed About SMS Alert Charges Effective March 1
At Page Financials, we are committed to providing seamless banking experiences, ensuring you stay updated on every transaction in real time. To continue delivering this service efficiently, we will introduce a ₦5 charge per SMS alert, effective March 1, 2024.
This adjustment comes in response to the upward review of SMS charges by mobile network operators, as approved by the Nigerian Communications Commission (NCC).
What is Changing?
Starting March 1, 2024, SMS alerts for transactions will attract a ₦5 charge per message. This fee will be automatically deducted from your account whenever an SMS notification is sent.
Why Are We Implementing This Charge?
The recent review of SMS charges by mobile operators has led to an increase in the cost of delivering transaction alerts. To continue providing real-time notifications, this small fee will enable us to:
- Ensure uninterrupted SMS alerts for all transactions
- Maintain secure and instant banking notifications
- Align with the new industry-wide SMS pricing adjustment
Are There Alternative Notification Options?
If you prefer not to receive SMS alerts, you can opt for email alerts, you will get real-time transaction notifications via email at no extra cost.
For assistance in switching to these alternative notification methods, please contact our support team.
Frequently Asked Questions (FAQs)
1. Will this charge apply to all customers?
Yes, the ₦5 SMS alert charge applies to all Page Financials customers who receive transaction notifications via SMS.
2. Will I still receive email alerts for free?
Yes, email notifications remain free of charge.
3. How will the SMS charge be deducted?
The ₦5 fee will be deducted automatically from your account whenever an SMS alert is sent.
4. What happens if I don’t have enough balance when an SMS alert is sent?
The charge will be deducted once there are sufficient funds in your account.
5. Can I opt out of SMS alerts?
Yes, you can choose to stop receiving SMS alerts and switch to our free email alerts. If you would like to opt-out, please contact our customer support team for assistance.
6. Who do I contact for more information?
For further inquiries, please reach out to our customer support team via:
- Phone: 02017007243
- Email: customer@pagefinancials.com
Stay Connected
We appreciate your understanding and continued trust in Page Financials. Our priority remains to provide you with secure, efficient, and seamless banking services.
For any further details, please visit www.pagefinancials.com or contact our support team.